How to achieve the best sounding results with Artis for your music lessons

How can I improve the quality of my video call?

Quick fixes

Muting yourself (even for a split second) breaks the audio feedback loop. This is a temporary solution, as the loop will start to slowly build back as the lesson goes on.

Use a USB microphone instead of the internal microphone in your laptop computer.

Many of these fixes can be performed on your own. If you do not have access to updating your computers browser or operating system, please contact your IT department if necessary

Restart your computer: Often the fastest fix is to reboot. It solves many issues and saves you from troubleshooting. Restarting clears temporary cache and resets network settings.

Make sure your browser is up-to-date. Running the latest version of any browser will guarantee a more stable experience. Generally browsers will update in the background. To check, or manually update, you can follow these instructions: Chrome, Safari, Firefox
Restart your browser: If you have not closed your browser in a while, it’s useful to restart it. Also, try not to have a lot of tabs open during a call. That can bog down your computer.

Try Incognito mode: This helps with a lot of troubleshooting. For example, if you have browser extensions, they might block your camera. Incognito mode, which does not load extensions, allows you to cleanly load the call.
Limit background tasks: Try to limit running tasks in other applications. For example, no YouTube while you’re in a video call. Close applications that may be using up your internet, like Dropbox.
Advanced fixes
Use Ethernet: If you can, use an ethernet connection instead of WiFi. We know that this is less common for a digital nomad, but if you have access to ethernet, use it! Ethernet will offer a consistent experience for all internet activity. WiFi is subject to noise and interference. Restart your router: Just like restarting a computer…but with a router 🙂
Disable/re-enable WiFi: Turn off your computers WiFi. Wait 15 seconds. Turn it on again. Use a 5Ghz network: If possible, switch to a 5Ghz network should you have one in your office or home. 5Ghz offers faster speeds than 2.4Ghz.

How can I use the Artis Equaliser

The equaliser will allow you to adjust the sound you receive from your students. As we all know, teaching online is more tiring than teaching in person, so we hope fine tuning the sound to your personal preferences will make your life a little easier!


Be aware that the equaliser works on the sound that person receives, not sends.  This way you can fine tune for yourself what you are listening for.  That does mean the equaliser won’t work until the other party joins the call!


The equaliser allows you to save the settings for your teaching rooms.  If you have a room allocated to a student, you can save your perfect sound setup, so for your next lesson you won’t have to spend time getting yourself set up.

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